18th April 2018: Mitsubishi Electric India (MEI), Air-Conditioning Systems opened its 1st MEQ Senmonka, an exclusive service provider at 1321, Gill Kanal Road, Guru Nanak Colony, Ludhiana, Punjab for all its air conditioning products. Mitsubishi Electric has taken this initiative towards enhancing post-sale service and building long-lasting relationship with its customer. “Senmonka” is a Japanese word which means “Specialist” and MEQ Senmonka would act as a specialist to facilitate the customer experience and engagement for all service related queries and to provide assistance. It is company’s continuous endeavour to impart best post sales service experience by enhancing the customer satisfaction with trained and skilled service engineers.
Further, Mitsubishi Electric India have plans to open these kind of exclusive service providers across India as a key step towards strengthening the company’s image to establish itself as a main player in the consumer air-conditioner segment. These exclusive service providers will facilitate after sales service of Mitsubishi Electric air-conditioning products to the customers.